You want to Own The Phone. You want to discover what’s generating your best calls and how your staff is performing on the phone. You see how much Century Interactive’s call tracking reports can help you be a better marketer. But, you are spending most of your day answering emails in your email inbox, watching leads in your CRM, or managing campaigns in a bid management tool. Is it possible to find your call tracking data in there too? Wouldn’t it be nice to view your reports and listen to calls in there?

The answer is Yes! We have more than one options to make it possible for you to integrate our data to where you live.

1. We can feed XML packet shares to designated email address, or post it by invoking webservices as soon as the call comes in. Countless CRM integrations push calls directly into your CRM to see calls with each prospect and customer. We will work with your CRM provider to create a seamless experience for you. In addition to call details information, we can also post worknotes with humanatic reviews to save your time reviewing the calls by extracting useful information for you. You can focus your precious time cultivating customer relations.

2. We can create integrations within your CRM to view call tracking reports without logging into our reporting platform. You don’t need another login and password. One click will take you to our master crafted reports.

3. Our integrations with top bid management tools allow you to use the power of your bid management platform to optimize on phone calls. We can push offline conversions to your bid management platform to help you make informed decisions.

4. Our open API allows you to pull your phone call data from wherever you want, with whatever parameters you need, whenever you prefer. All facets of our reporting and online management can be managed via our open API. You can create accounts, provision tracking lines, retrieve call data / session data, all without logging into our reporting site.

5. We also create custom flat file reports for our clients to make it possible for clients to use SAS or other data analysis software to process and integrate our call tracking data. Business intelligence empowers you with our invaluable data.

Through feed shares, or our open API, here are some of the leading platforms we integrate with:

• Acquisio
• Adobe AdLens
• EleadCRM
• Dealer.com’s Total Control Dominator
• DealerSocket
• Dealertrack
• Google Analytics
• Google AdWords
• Google DoubleClick
• Kenshoo
• Marin Software
• Omniture SiteCatalyst
• Purecars.com
• Salesforce.com
• Showroom Logic
• Syncapse
• Vin Solutions
• And more! Ask us about your CRM or bid management tool!

If you don’t see your preferred CRM on the list, just give us a call. Our developers are masterminds at creating unique integrations.